Hi Mel, it could be due to storage issues. Did you guys clean up since then? Looks much better now. What happened is the LL sync process stopped on your web server a few weeks ago. I restarted the LL sync process AND I also created a scheduled nightly task to automatically restart it every night from now on, instead of it stopping and not running for weeks until we hear from you.

All of the recently updated records (including the ones you mentioned) should be back in sync now, too.

Thanks for bringing it to our attention.

Rich

Rich, Thank you so much.  Can you tell me where that sync lives so that we can trouble shoot in the future and not have to bother you or file a ticket.  I think we can look at it we have had to restart app pools before I just don't think we know where this one lives.  Thank you as always for your prompt responses and for always keeping us up and running.  

Hi Mel, it's all on your WEB server.

The app and the log is located in C:\Program Files (x86)\Euclid Technology\CVDataSync

And the name of the Windoes service which controls wether the sync it's running or not is CVSyncServiceClient

Thanks.

Rich